Find out how to claim the grant if you're self-employed or a member of a partnership and have been impacted by coronavirus (COVID-19)


  1. What you’ll need to make your claim
  2. How to claim
  3. Return to your claim
  4. After you’ve claimed
  5. Records you need to keep
  6. Contacting HMRC

If you’re eligible based on your tax returns, HMRC will contact you from mid-July to give you a date that the claims service will be available to you from. It will be given to you either by email, letter or within the online service.


The online service to claim the fifth grant will be available from late July 2021.


You must make your claim on or before 30 September 2021.


Before you claim, you must make sure you meet all the eligibility criteria.

What you’ll need to make your claim

The fifth grant is different. In most cases, you’ll need to provide 2 turnover figures when you make your claim. We’ll use these to work out how much you’ll get.


You do not need turnover figures if you started trading in 2019 to 2020 and did not trade in the following tax years:

  • 2018 to 2019
  • 2017 to 2018
  • 2016 to 2017

You can find out how to work out your turnover figures.

When you claim you’ll also need your:

  • Self Assessment Unique Taxpayer Reference (UTR)
  • National Insurance number
  • Government Gateway user ID and password
  • UK bank details including account number, sort code, name on the account and address linked to the account

Only provide bank account details where a Bacs payment can be accepted. You may also need to answer questions about your passport, driving licence or information held on your credit file.


If you do not have some of those things

Find out how to get your Unique Taxpayer Reference or National Insurance number.


If you cannot remember your Government Gateway ID or password, you can attempt to recover them You can do this when making your claim. You may need to answer questions about your passport, driving licence or information held on your credit file.


If you do not have a Government Gateway ID or password, you can create one when making your claim.


How to claim

The online service for the fifth grant will be available from late July 2021.


You must make the claim yourself. Do not ask a tax agent or adviser to claim on your behalf as this will trigger a fraud alert, which will delay your payment.


HMRC will check claims. We’ll take appropriate action to withhold or recover payments for claims found to be dishonest or inaccurate. If you know you’re not eligible for the grant and do not tell us, you may also have to pay a penalty.


If an amendment to your tax return on or after the 3 March 2021 lowers the grant amount you’re eligible for, you’ll need to tell us within 90 days. You may need to pay back some or all of the grant.


Return to your claim

If you need to return to your claim, you can:

  • check the status of your payment
  • update your bank details if we have asked you to
  • check how much you got for previous grants
  • check to see if you think the grant amount is too low

After you’ve claimed

We’ll check your claim and pay your grant into your bank account within 6 working days. We’ll send an email when your payment is on its way.

Do not contact us unless it has been more than 10 working days since you made your claim and you have not received your payment in that time.


If your business recovers after you’ve claimed, your eligibility will not be affected as this is based on your reasonable belief that your trading profits would have been significantly reduced at the time you made your claim. You must keep evidence to support this.


If you made a claim in error as you were not eligible for a grant or would like to make a voluntary repayment, tell HMRC and pay some or all of the grant back.


If you realise that you have made a mistake in working out your April 2020 to April 2021 turnover, you’ll need to contact HMRC. We’ll tell you how to do this by the end of July 2021.


Records you need to keep

You must keep a copy of all records in line with normal self-employment record keeping requirements, including the:

  • amount claimed
  • grant claim reference

If you’re currently trading but have reduced demand

You must keep any evidence that your business has had reduced activity, capacity or demand due to COVID-19 at the time you made your claim, such as:

  • business accounts showing reduction in activity compared to previous years
  • records of reduced or cancelled contracts or appointments
  • a record of dates where you had reduced demand or capacity due to government restrictions

If your business is temporarily unable to trade

You must keep evidence if your business has been unable to trade due to COVID-19, such as:

  • a record of dates where you had to close due to government restrictions
  • NHS testing and tracing communications - if you’ve been instructed to self-isolate in-line with NHS guidelines and are unable to work from home
  • a letter or email from the NHS asking you to shield
  • test results if you’ve been diagnosed with COVID-19
  • letters or emails from your child’s school with information on closures or reduced hours

Contacting HMRC

We are receiving very high numbers of calls. Contacting HMRC unnecessarily puts our essential public services at risk during these challenging times.


You can contact HMRC if you cannot get the help you need online.

Coast to Capital

This site is operated by Coast to Capital Local Enterprise Partnership. © Coast to Capital LEP 2013-22.

Information is provided on this website in good faith. However neither Coast to Capital Local Enterprise Partnership nor any associated organisation or individual provide any warranty or accept any liability for information provided.



Thank you for sharing