The ADP provides a pioneering service that is marked by its common sense approach. Our members consist mainly of disabled people living in the UK (and all of our Executive Committee are disabled), but we also have several members who work in the field of supporting disabled people into employment and a number of international members.

Our services include the provision of employment advice, information and/or peer support for the very many disabled people who contact our helpline and their advisors or friends. We have a 24-hour answerphone service where disabled people can seek advice and support from another disabled person. We feel this is very important as we have learnt that disabled people have a particular, specific, and real need to receive information from other disabled people about issues relating to education, employment and training.

Furthermore, there are often barriers to the information that is provided, in that it is, more often than not, in a format that the individual disabled person would find inaccessible. The ADP is able to provide information in the majority of formats requested and will endeavour to provide all information in a particular format at an individual's request. Thus, not only does the ADP support groups of disabled people within particular employment or educational settings, but we are also able to provide support on an individual basis in order to achieve the most effective outcome for the individual.

Generally, in terms of contact with disabled people, the ADP is asked to provide moral and personal support; guidance on effective job hunting; advice on barriers or difficulties encountered whilst at work or in education; advice on benefit related issues; networking opportunities; and information about approaching statutory bodies (e.g. Access to Work), educational establishments and employers when difficulties arise. And, if we don't know the answer, we will try to point you in the direction of someone who will!

However, in addition to the queries from individual disabled people and our members, the ADP has received enquiries or requests for information in relation to education, employment or training issues, as well as requests to complete surveys and provide written information with regard to a variety of disability related issues. We have established contacts with organisations of disabled people; organisations for disabled people; other voluntary sector organisations; local authorities; universities, students and lecturers; central government departments, including the Department of Trade and Industry, the Department of Health, the Department of Work and Pensions, the Office of the Deputy Prime Minister and the Office of Fair Trading; local and regional Business Links and small business services; the media; consultants appointed by Government; and commercial organisations. If you would like to know more about our work, you can download our Annual Report here. If you have difficulty in accessing the information, the Annual Report is also available in a number of other formats upon request to info@adp.org.uk